Membership & Community Support for Coaches
You built your membership to create connection,
not to become one more thing you have to keep alive every single week.
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If you're a coach running a paid community or membership, you know the feeling: new members need a warm welcome, questions need answers, content needs to keep moving, and if you look away for even a week, engagement starts to slip. It's easy work to love and hard work to sustain alone, especially while you're also trying to grow everything else.
That's where I come in.
How I help
Welcoming new members so no one slips through the cracks in their first week
Keeping engagement and content moving — prompts, reminders, check-ins — so the community feels alive, not abandoned
Handling questions and hiccups before they turn into frustration
Making sure people feel seen inside the group, not just billed
Reporting back on what's working and what needs attention, so you're never out of the loop — just out of the weeds
This isn't a task list handed off to a stranger. It's steady, attentive support from someone who understands that a membership is a relationship with every person inside it, not just a feed to keep updated.
Onboarding that actually sticks
A great membership doesn't just welcome people — it gives them a clear, structured path in from day one, so they know exactly how to get value right away instead of feeling lost in a group chat.
I spent 8 years building and running the member onboarding process for YPO Park City, growing the chapter from 70 to 110+ members and serving as the first point of contact for every new person who joined. I know what makes someone feel instantly at home in a community versus overwhelmed by it, and I bring that same structure to your membership, so new members feel guided, not dropped in and left to figure it out.
Membership & Community Support
Starting at $1,250/month
A steady, consistent presence inside your community: new-member welcomes, day-to-day engagement, member questions, and a monthly report on what's working. Every community grows and moves differently, so pricing is scoped to your community's size and activity level during a short discovery call, not guessed in advance.
““I recommend Michelle for the exceptional role she played in our YPO chapter, where her dedication, innovative problem-solving, and leadership in membership and recruitment significantly enhanced our operations. Her “can-do” attitude, coupled with her infectious positive energy, makes her an invaluable asset, capable of transforming challenges into successes with agility and efficiency. Michelle’s strategic management and thoughtful leadership streamlined our membership and recruitment processes, engendering trust among new members who confidently turned to her for guidance and support with their challenges. Her professionalism and reliability make her an outstanding team member and leader.“
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