I am thrilled at the possibility of partnering with your business. My clients are provided with an unparalleled experience, turning their business visions into a reality. Working together, we lay out a goal, create tasks, and ensure your business is poised for growth.

I provide the individualized care needed to launch your business to the next level. In order to make our relationship as successful (and enjoyable) as it can be, I put together a quick Welcome Kit.

This Welcome Kit is a simplified way to introduce you to how I work with our client family.

In this Welcome Kit, you’ll find

  • How I work

  • Perks of working with me

  • How to get started

I’m looking forward to a very successful working relationship. If you have a question at any point, please contact me at .michelle@theexecutivenavigator.com.

To our success,

How We Work

Your hours are your time. I work with hyper-focus to make sure your goals are met within the time we have. You'll feel the difference when someone's truly got your back.

Hours of Operation
I understand the beauty of working remotely, but I’m not naïve to its very specific challenges. To ensure that I am always responsive to your needs, my hours of operation allow seamless collaboration with all USA time zones. I am in MST! My working days are Monday through Thursday with no set times.

Payment & Invoicing


All payments on service hours are paid upfront credit card.

If your paid hours run out I will send you an email notifying you to purchase more hours.

Refunds
When you buy a package of time with me, I commit to having enough time available to serve you. Our commitment to you affects how I work with my other clients. For that reason, I don’t offer refunds on unused hours or allow unused hours to roll over.

Time Tracking
All time spent on your projects is tracked to the minute. I will send you weekly progress reports to keep you updated on how I am utilizing your hours.

Sharing Passwords
To safely exchange passwords, I use LastPass. I ask that my clients set up an account so that they can securely share their passwords with me. Please share passwords with:
passwords@theexecutivenavigator.com.

Confidentiality
I adhere to a strict confidentiality code and no information will be divulged to a third party. All documentation sent to me will be returned upon payment & completion. I take your confidentiality very seriously.

Meetings
Your time is valuable, and so is mine. In the event that you need to change or cancel a scheduled meeting, I require 24-hour notice. In turn, we promise to honor our appointments and be on time as well.

The Perks

Here at The Executive Navigator, collaboration is as beloved as a chai tea. We want to hear from our clients and keep fresh ideas rolling.

All calls and emails will be returned within 48 hours during business days (Monday to Thursday).

That means I will:

  • Respond to e-mail and phone messages promptly

  • Follow-up with clients to ask for feedback

  • Make recommendations and offer solutions

  • Go the extra mile to make our clients happy

Access to a dedicated Operations Assistant
When you delegate to me, you delegate to a capable, proactive Certified Online Business Manager and Certified Event Planner who support your needs on a daily basis. I will be focused on your growth and success.

Turn Around Times
Project and task turnarounds vary depending on the specific requirements. I make an effort to handle all new projects and tasks within 48 hours of receiving the required information. I always inform you of when you can expect projects and tasks to be completed. If you make changes to the original task or project, the amount of time required to complete the project is subject to change.

Project Management Tools
We are happy to work with your PM tool if you’ve already established a routine (i.e. Monday, Asana,etc.). We will manage your project on our side with our PM tool.

Getting Started

No need for floaties here. We’re diving deep into successes, pain points, and the nitty-gritty of your business. Time to lay it all out.


1 | The Discovery Call

I want to learn where you are in your business. Where do you feel you’re succeeding, and where do you feel you’re lacking support? This complimentary 30-minute session is the first step towards understanding your needs and assessing whether or not I am a good fit for your business. Book your Discovery Call now!

Based on our discovery call, our agency will send you a custom proposal and suggest the right Online Business Management package for you. The proposal will include our rough insights, pinpoint potential projects, and next-step recommendations.

2 | The Getting Down to Business Strategy Call

This one-time, 75-min strategic planning session with Michelle McReavy, is mandatory for all packages to kick off our working relationship.

This is your opportunity to lay it all on the table and let me know exactly which areas of your business you want to improve, how you think your team & projects can be better managed, and what systems you want to put into place to make your business run smoothly. It is also my opportunity to evaluate your needs, your team & projects, and your overall business structure.

We are now a team. As a team, I want to identify what can be taken off your plate simply and effectively to maintain a well-oiled machine, allowing you to get back to the parts of the business you love.

3 | The first 90-days

I hone in on what makes your business flourish! I are also on the lookout for which sections need polishing, where money is wasted, and which processes need implementation. I want to make sure your business is reaching its full potential and no tasks are missed.